by Sanela Banks | Dec 20, 2021
Ever since the COVID-19 pandemic drove millions of people online, customer expectations have changed for almost every business. Two years ago, you could use your mobile device to decide which new car you wanted to test drive. Today, you can use your smartphone to...
by Sanela Banks | Dec 20, 2021
Patient empowerment. It’s been top-of-mind since the first online patient portal gave consumers a way to access their personal health information digitally. But never before has it been more important to get patient empowerment right than in 2022. What makes this the...
by DeliverHealth Staff | Oct 28, 2021
Meaningful data points in this article: “Half (50%) of healthcare consumers surveyed agree that a bad digital experience with a healthcare provider ruins the entire experience with that provider and 39% believe a good digital interaction has a major influence on the...
by DeliverHealth Staff | Oct 22, 2021
Forgive us—we know there are a lot of numbers in the title of this post, but it’s hard not to be impressed by them when Advocate Aurora Health’s chief brand and consumer experience officer Kelly Jo Golson mentioned them in a recent article with HealthLeaders talking...
by Michael Clark | Mar 22, 2021
Launching a new company in healthcare IT is a notable experience and a day to be celebrated. I had the opportunity to spend part of DeliverHealth’s opening day with Bill Siwicki, Features Editor at HIMSS Healthcare IT News. We explored the healthcare industry’s...
by DeliverHealth | Mar 4, 2021
Michael Clark discusses the challenges of the past 12 months and describes how health systems can accelerate digital transformation while streamlining processes for EHR, provider documentation, revenue cycle and patient engagement. “Our leadership team and more...
