by Leigh Ann Braswell | Feb 22, 2022
Meet Leigh Ann Braswell. She’s been in HIM for more than 25 years. She’s led high-functioning coding teams within enterprise-level health networks. She’s spearheaded a conversion to Epic’s EHR across 30 hospital sites—some at the same time! And she’s an absolute...
by Debra Voss | Feb 4, 2022
Remember the excitement and anticipation you felt as a young child on Christmas morning? That’s the same feeling many healthcare leaders experience when they get ready to launch their organization’s latest branded app. They can’t wait to see it on their smartphones...
by Debra Voss | Feb 4, 2022
As you search for ways to create a mobile-first patient experience, you’ll encounter plenty of solutions, multiple vendors, and lots of promises. But how do you know which solutions will truly work best for your healthcare organization and your patient consumers? If...
by Monica DuBois | Feb 1, 2022
Close doesn’t count in medical coding. ICD-10-CM and CPT codes must always be correct to ensure proper reimbursement, compliance, and accurate data analytics. But achieving high levels of accuracy—that’s the hard part. For the past few years, healthcare organizations...
by Sanela Banks | Dec 20, 2021
Ever since the COVID-19 pandemic drove millions of people online, customer expectations have changed for almost every business. Two years ago, you could use your mobile device to decide which new car you wanted to test drive. Today, you can use your smartphone to...
by Sanela Banks | Dec 20, 2021
Patient empowerment. It’s been top-of-mind since the first online patient portal gave consumers a way to access their personal health information digitally. But never before has it been more important to get patient empowerment right than in 2022. What makes this the...
