Automation is a natural for front-end revenue cycle tasks like co-payment collection and bill processing. So, why haven’t more organizations embraced automation where it matters most: in the middle...
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The #1 Digital Health Term in 2023: Integration (Here’s Why)
If you’ve been a healthcare leader for some time, you’ve asked yourself—and your team—the “build vs. buy” question multiple times as you’ve encountered new point solutions. But in 2023, it may be...
Winning the Healthcare Data Race: A Conversation with Cathryn Connolley
Healthcare leaders, start your engines! As revenue pressures leave hospitals and health systems sputtering, it’s time for many organizations to take a peek under the hood. You won’t need a set of...
4 Digital Health Trends in 2023 (& How to Meet Them)
Digital health is advancing rapidly, leaving hospitals, health systems, and group practices scrambling to keep pace. Consumers today expect the same seamless experience from their healthcare...
Confessions of a ‘Web-First’ Guy: A Conversation with Ed Bennett
Ed Bennett figures that he’s been a “web-first” guy since, well, nearly the dawn of the internet! It was in 1994 that he decided to quit his job and “make a living in this new thing,” he says. He...
Highlights from HCIC 2022: Conversations With 6 Digital Health Innovators
Each year, the Healthcare Internet Conference (HCIC) brings all of the top digital health innovators together in one place. The 2022 edition, held in Miami, included over 75 speakers and more than...
Don’t Just Activate… ENGAGE Your Patients: A Conversation with Sondra Brown
You can create your own burrito in the metaverse these days—for real!—thanks to the Chipotle Burrito Builder in Roblox. Crazy, right? What’s more, in February 2022, CVS Health filed a trademark...
3 Financial Benefits of Digital Health Platforms
When it comes to digital transformations in healthcare, Sara Vaezy is one of those people who just “gets it.” The Chief Digital Officer at Providence, Sara is one of our industry’s most prominent...
No More Excuses: A Conversation with Jean Hitchcock
How many times have you felt the rush of positive energy at a healthcare industry conference, only to return to your desk days later and struggle to remember all those wonderful things you swore...